WHY USE US
WE ARE SUPERIOR
Not only have we been satisfying our clients since 1989, Transcription Plus, LLC offers a 100% Absolutely Accurate Guarantee. In addition, our staff is 100% USA-based and your work will never be outsourced overseas.
Need more? Take a look below for a comprehensive list of why you should give us a try.
SAVE MONEY
Transcription Plus, LLC is able to offer substantial savings in overhead costs to our clients by being off-site. For example, instead of paying the high ‘appearance fee’ of a legal meeting monitor or court reporter, your staff member [who is already in attendance], would record the event. The audio media would then be sent to us, utilizing our secure FTP server (most efficient), a file hosting service (such as DropBox, etc.) or nation-wide delivery service. Our transcriptionist(s) are assigned to specific clients, enabling ‘personalized’ knowledge & consistent processing. By utilizing our seamless, expeditious processing methods, we are able to provide absolutely accurate transcription services and adhere to strict HIPAA standards. We are proud of our high standards and our 100% United States-based staff.
REDUCE STAFFING & EQUIPMENT COSTS
Unlike most transcription services, we offer competitive pricing at an hourly rate. There are no hidden costs. We have been utilizing a per-hour charge since 1989 with a stellar reputation in this regard. We have proven that per-line or page-count pricing structure exaggerates transcription costs for the client. Transcription Plus, LLC has always maintained that assessing only for the actual time spent in completing an assigned task is a consistently more equitable and ethical policy, proven to lower your transcription expenditures.
The amount of time it takes to complete transcription varies tremendously from client to client, due to a plethora of dictating styles, dialects, subject matter, etc. An introductory familiarization process to refine adeptness in distinguishing techniques may also be factored into that equation. Therefore, it is not possible to arbitrarily assess the time required to execute an individual’s dictation and/or specialized project. Our knowledge, experience and professional reputation speak for themselves. Please accept our invitation to give us a try.
By outsourcing your work to the proven reliability of Transcription Plus, LLC, your overhead savings can be enormous – resulting in immediate savings in time, effort and money. With the use of cutting-edge speech recognition technology, we add value to your investment by absorbing research development costs of hardware and software to supply this service.
- Use our office space instead of out-growing yours.
- Eliminate bookkeeping and paperwork issues.
- Save on salary costs, payroll contributions, employee insurance benefits, retirement planning, paid vacation and paid sick time.
PROFICIENT STAFF
Transcription Plus, LLC is comprised of an enthusiastic group of professionals, who take pride in what we do. Our friendly staff offers personal assistance, as if you were our only client. Whether your project is large, small or a one-time undertaking, open lines of communication are established to ensure your satisfaction.
Our superior staff is trained to assure that the verbiage is translated correctly, verifying proper grammar/punctuation usage and checking for inconsistencies and/or missing details in the dictation. We believe that there is no room for error in this domain. Avoiding lawsuits and guaranteeing appropriate document management equates to assuring that technical, clerical and common sense issues are precisely executed.
Our staff consists of experienced medical, legal, business and government transcriptionists who are qualified in all aspects of documentation.
Our production managers continually monitor workflow to ensure that reports are delivered in the expected turnaround times; reassigning tasks that might otherwise become delayed.
Quality assurance is ascertained by required re-listening to the audio during the proofreading process, as well as performing random audits of transcriptionists’ work.
Company-wide communication and feedback is provided on a regular basis to all transcriptionists in an effort to continually increase skill levels.
Ongoing, personal interface between the staff and management at Transcription Plus, LLC enables staying abreast of new developments and technological advancements.
We have developed and supply each member of our professional team with a detailed, quality-focused handbook to further accomplish consistency of the end product, as well as assist in continued learning.
100% ACCURATE GUARANTEE
It is a requirement at Transcription Plus, LLC for each transcriptionist to re-listen to all audio while proofreading, thereby eliminating verbiage that ‘appears’ correct but is not. Anytime we are not 100% sure of what is being said, the area(s) in question are flagged (highlighted) and returned for client review. Any editing of the completed document is done free of charge.
ELECTRONIC HEALTH RECORDS
Did you know that Transcription Plus, LLC has the ability to directly access your E.H.R. system and input your dictated notes and/or edit speech-generated reports for context and accuracy? Doctors can continue to work in the way they are accustomed, without having to disrupt normal schedules. We can add value to your E.H.R. investment by providing a much needed service solution to your technology choice.
• Does your current E.H.R. technology distract from the intimacy of the patient encounter?
• Are you seeing fewer patients because this process leaves you with little time?
• No time to proofread or edit?
• Isn’t the cost of your time better spent on patient care?
Transcription Plus, LLC can take over the clerical portion of your E.H.R. system for one, some or all of the doctors at your facility – simply and easily.
Transcription Plus, LLC has years of experience working with the medical community in the transition to and adoption of Electronic Health Records. As a physician, you can’t be expected to know how and have time to produce professional and accurate documentation. That is our job as medical transcriptionists. Doesn’t it make sense for doctors to spend time doing what they do best? –- Evaluating a patient and being in charge of their care. We can help you without changing the way you work and without adding extra time to your already busy day.
Transcription Plus, LLC has a solution for you:
• Our medical transcriptionists will be your clinical data, data quality and decision support specialists.
• We provide a service solution to your technology choice.
• Of the three documentation options (direct data entry, FESR and narrative dictation), 80% of doctors prefer narrative dictation – and do not have the time to proofread and edit.
Narrative dictation offers documentation of complete and accurate records. Medical transcription plays a relevant role in documentation and in helping to solve the E.H.R. adoption dilemma. This is vital to the future of healthcare and the national E.H.R. initiative. Integrated solutions that leverage both technology and service offerings will ultimately be improving patient care. Common sense and human thought can never be replaced by a machine. Let us help you!
Transcription Plus, LLC is currently providing these services. Here is what some of our clients are saying:
“When our facility incorporated the use of E.H.R., all of our doctors were extremely pleased that they didn’t have to change their dictation and documentation habits. Transcription Plus, LLC takes our digital audio dictation and, through use of secure direct access to our electronic records, inputs patient health information ready for immediate use. Our facility continues to be represented with professional and extremely accurate documentation, while our physicians are not wasting their important time doing clerical work.”
“Although I decided to utilize the speech recognition capabilities of our E.H.R. system to facilitate my dictation of pertinent patient information, I found myself not having the time in my busy schedule to properly proofread/edit the final output. Transcription Plus does this all important editing for me, greatly cutting down on traditional transcription costs while still presenting accurate documentation for my patients.”
“We have been particularly pleased with the ability of Transcription Plus, LLC transcriptionists to log into our laboratory information system and directly enter our dictations into the patient record. This allows a seamless operation from dictation to completion of the report despite the fact that the transcriptionists are all off site.”
By outsourcing your work to the proven reliability of Transcription Plus, LLC, the results you will see for your practice will be immediate savings in time, effort and money. Organizations that are focused on providing integrated solutions that leverage both technology and service offerings will ultimately lead to improved patient care. We add value to your E.H.R. investment by providing a much needed service solution to your technology choice.
TAILORED TO FIT YOUR EXACT REQUIREMENTS
Transcription Plus, LLC takes a very honest and straightforward approach to transcription. Your work is transcribed consistently in a professional manner – correctly and on time. Whatever your needs, we build a team to support your individual company.
Our personal customer service is unparalleled, as we work closely with you, not only initially to allow a smooth transition, but we continue to work to build a strong relationship by staying in touch on a regular basis to assure your needs are consistently being met.
Each client is assigned to one or several experienced transcriptionists, who are responsible for the quality of the reports and become accustomed to your individual dictating style, as well as the nuances of your particular office.
Because your company is as individual as you are, transcripts will be customized to look exactly the way you want them. Answering a few simple question on our FORMAT DIRECTIVE gives us the ability to provide precisely what your facility requires.
Transcription Plus, LLC can arrange to have your letterhead produced as an electronic template…enabling reports and correspondence to be printed on plain bond paper…saving you the cost of professional printing.
JOIN US IN BEING GREEN! We will supply your documents in a Microsoft Word electronic format, providing you with easy in-office access and archiving.
Completed work can be delivered through the use of our FTP Secure Internet Connection, direct access to your Electronic Medical Record system, email or Fax.
INTERNET DATA TRANSFER
We recommend electronic delivery to expedite turn-times. Documents can be uploaded to your office computer in Microsoft Word format. Should last-minute edits be required, this can then be done on site. This also allows you to keep copies of all documents in your system for future reference.
PHONE CALL RECORDING
Crisp and clear, high volume audio recording of any telephone conversation can be yours with no additional equipment required. All you need is an internet connection and any telephone (or use your smartphone). You’ll have access to recorded calls at any time and these legally recorded calls are kept secure and confidential. Any or all of your audio conversation can be transcribed.
There are many applications for this service. Physicians, attorneys, law enforcement and business professionals have conference calls and/or conversations with patients, opposing attorneys and clients. All information discussed can be recorded and documented so there is no question as to the accuracy of what was discussed.
This service is even beneficial for an individual’s personal use. We live in a very litigious society. Whether you have a verbal agreement with a contractor or with family and friends, there is no need to be deceived or swindled or have any controversy regarding those agreements. Never rely on memory regarding exactly what was discussed in a telephone conversation again.
TRADITIONAL TRANSCRIPTION
Unlike most virtual transcription companies, Transcription Plus, LLC has retained the functional capability of providing transcription from traditional dictation media such as micro, mini and standard cassette size tapes. Tapes can be delivered directly to our office for processing.
SPEECH RECOGNITION/VERIFICATION
Speech recognition transcription plays a major role in the services offered by Transcription Plus, LLC. Doctors still dictate in the customary manner and then easily transfer the digital voice files to our secure site.
THE RESULTS?
Highly accurate documentation, produced faster and with less expense than traditional methods. Use of the speech verification procedure, where applicable, is a testimony to the vision and philosophy of Transcription Plus, LLC…to offer a cost-efficient solution and maximize return on your investment while endeavoring to increase customer satisfaction, as well as exceeding our clients’ expectations!
What does this mean for your business?
- Outsourcing transcription for Speech Recognition to Transcription Plus, LLC is a practical, fast and cost-effective option for medical practices.
- Speech Recognition automates a significant portion of the documentation process and serves to alleviate some of the significant pressures experienced by the health care industry.
- A reduction in the cost of transcription services.
- Reduced turn-times.
- Continued accurate and professionally presented documentation.
- Overhead reduction through use of an off-site service.
- We will handle all of the obscure technical issues.
DOCUMENT STORAGE
Transcription Plus, LLC archives all transcribed documents for you. Therefore, should a chart or particular document become misplaced, we can recreate all transcription done through this organization; pertinent for continued patient care and/or legal questions which arise. All documents are archived by Transcription Plus, LLC indefinitely, adhering to HIPAA guidelines.
AMAZING TURN AROUND TIME
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Internet-based digital transcription will be processed and returned in 12-24 hours* (*contingent on scope)
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As a general rule, traditional tape transcription of dictated medical reports can be processed and returned within 48 hours.
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STAT reports can be requested sooner at no additional cost.
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Our significant staff base enables large volume processing through the use of cross-trained staff members.
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Our production managers continually monitor work flow to ensure that transcripts are delivered in the expected turnaround times, reassigning tasks that might otherwise become delayed.
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Turn-time for special projects will be gladly negotiated.
SUPERIOR QUALITY
Accurate documentation, each and every time. We achieve this by using our Core Team of experienced transcriptionists – personally trained and monitored in the quality skills necessary for accurate and precise medical, legal, government and general transcription.
We understand that appropriate medical and legal management equates to assuring that technical, clerical and common sense issues are precisely executed…accountability necessary for the ethical and legal issues of your facility.
Quality Control – It is a policy at Transcription Plus, LLC for all transcripts to be proofread while re-listening to the dictation. This effort eliminates the ‘human error factor.’ Our finished product is well worth the little extra time.
Very often, your dictation session is the busiest part of your day and keeping details straight is, oftentimes, difficult. Our professional transcriptionists understand and, therefore, transcribe not just what was said, but what you meant to say. However, should there ever be a question regarding proper content, these concerns are brought to your attention for clarification. We provide you with a correct and finished product the first time.
USA-BASED STAFF
Transcription Plus, LLC is extremely proud of our 100% USA-based staff and offices. No work is ever sent out of the continental USA.
DID YOU KNOW ?
* The United States Federal Government has regulations in place restricting off-shore transcription of government documents? Is your town, state, doctor or lawyer protecting their data?
* Off-shore companies that boast lowest transcription prices and 98% accuracy are utilizing staff whose primary language is NOT English and produce substandard work. 98% accuracy equals 20 mistakes in a 2-page, 1000-word document!
* An off-shore company that says “Our Accuracy is over 99%” sends out their advertising incorrectly written as: One Week Trail (Medical Transcription). The same company boldly advertises the offices they have in New Jersey but when the email receipt comes back, it says: “Your message was read on <Day>, <Date> <Time> (GMT+05:30) Chennai, Kolkata, Mumbai, New Delhi.”
* Outsourced medical records have recently been transcribed and subsequently sold on the black market in India. Is this happening to you?
* Transcription Plus, LLC contacted the Federal Communication Commission (FCC) and several departments within the FCC for questioning on the stolen information. The feedback received was that “..it is difficult for us to determine the safeguard on privacy information.” The federal government might not be able to assure your data is safe, but at Transcription Plus, LLC, we will.
* The United States has implemented strong HIPAA Privacy Rules and the new HITECH Act to provide protection of personal health information. However, countries such as India do not follow the United States regulations.
* Your client’s data deserve the best protection, whether or not it is health information.
Transcription Plus, LLC protects all data as private, confidential and secure.
Transcription Plus, LLC can assure the safety of your data. Transcription Plus, LLC is proud of our 100% United States-based staff and offices. Transcription Plus, LLC keeps information confidential. A proven trustworthy, professional and ethical company since 1989, any information that is entrusted to us would never be shared or sold.
NO TRAINING REQUIRED
At a time where qualified, dedicated, quality-minded transcriptionists are difficult to find, train and retain…let Transcription Plus, LLC handle this obstacle for you. The tedious tasks of training, supervising and personnel issues (including sick time and vacation time) are removed from your realm of responsibility.
VIRTUAL SCRIBE SERVICE
Transcription Plus, LLC Medically-Certified Virtual Scribe Services Improve Productivity, Accuracy and Restore Exam Room Decorum.
Our virtual scribe service has the capability to work with most EHR systems. This service will be provided remotely via live electronic voice and system integration as the patient is being seen. Scribes are fluent in system navigation and able to enter orders, prescriptions and other notes per the physician’s request with physician confirmation. System integration technology is HIPAA compliant.
A recent article in AMA’s American Medical News cited physician concern that EHRs change the dynamics of the patient-doctor relationship. Why? Because physician’s concentration is divided between diagnosis and data.
The recent advent of in-room scribes further deteriorates the doctor/patient relationship. In-room scribes typically accompany the physician into the exam room, generating extensive privacy concerns. Many patients find the scribe to be intrusive, causing them to be less forthcoming with important information that could impact diagnosis and treatment. Furthermore, an in-room scribe is generally trained and on the job within a matter of weeks; making it virtually impossible without a medical background to be competent to understand an in-depth medical dialogue; an unfortunate set-up for grave errors.
It doesn’t have to be that way. Transcription Plus, LLC has a staff of certified health care documentation specialists with extensive medical knowledge and expertise functioning as medically-certified virtual scribes. Medically-certified virtual scribes are an innovation for modern medicine; a personal assistant to the physician that allows dictated notes [instead of time-consuming doctor input], performing input remotely into Electronic Health Records. And best of all, medically-certified virtual scribes are often 60% less expensive than in-room scribes.
The routine use of an in-room scribe has many potential problems of privacy and accuracy. MT skill sets are extensively more aligned with those of a clinical documentation improvement specialist than an in-room scribe. It is very important to have an individual with the education and experience acting as the second set of eyes on the documentation to catch holes, errors, and inconsistencies that need to be clarified.
At Transcription Plus, LLC, we’re all about helping physicians return to their first love: Caring for their patients.
SAVE A TREE
Transcription Plus, LLC is committed to doing our part in helping to preserve natural resources and we can help your facility to do this too!
JOIN US IN BEING GREEN! Completed work can be delivered electronically through the use of our Secure Internet Connection or direct access to your Electronic Medical Record system, eliminating the need for delivery services, faxing and printing.
We will supply your documents in a Microsoft Word electronic format, providing you with easy in-office electronic access and archiving.
We can produce your letterhead as an electronic template, which not only saves on professional printing costs, it also enables you to view and electronically file complete documents without printing them.
Make it a habit to think before you print: The greenest paper is no paper at all, so keep things digital and dematerialized whenever possible.
All staff work virtually, thereby not wasting resources by commuting.
Our staff does not require space in your office, reducing your electricity, heating/cooling requirements.
SECURE SMARTPHONE APP
A dictation APP presents a new dimension for wireless working. Record digital dictations with your Smartphone and instantly send them to Transcription Plus, LLC regardless of your location.
Recording, editing and downloading dictation files from your Smartphone offers mobile flexibility and reduces document turnaround time. When recording is finished and you’re ready to send your work to Transcription Plus, LLC, simply touch a button and we just received your audio files!
Transcription of files created on your Smartphone couldn’t be easier, delivering everything you need for a secure, wireless dictation workflow.
*INTUITIVE DESIGN
Easy to use interface
Ergonomic design for convenient and fast handling
*INCREASED EFFICIENCY
Full dictation control with insert or overwrite mode
Express mode dictate
Improved information processing with comments (notes, work type, priority)
Push to talk mode
*SECURITY
Application protection via password
File protection via 128-bit encryption
Secure transmission (using SSL certificate)
MAKING YOUR LIFE EASIER!
This APP has the potential to improve efficiency many times over. Authors can record and send dictation files at home, in the office, on a plane – in fact, anywhere they are, to anywhere in the world, effectively turning your Smartphone into a wireless digital dictation solution. The ability to send dictation files through wireless transfer decreases turnaround time and dramatically increases personal productivity. In a nutshell, the APP helps authors get thoughts onto paper when the idea strikes or the moment demands, using the tools that are most convenient and familiar.
AMAZING BENEFITS
Easy and fast file editing with Insert, Overwrite and Append functions makes professional recording control possible. The APP’s clear and attractive user interface makes voice capture and management easier to use. The touch screen control makes effective operation simple and intuitive. A priority setting means urgent jobs get processed first. Lastly, automatic file and application encryption, as well as secure dictation file delivery, afford you peace of mind. Authors also have the ability to password protect the application as well and transmission via SSL and https means your dictation is always encoded when using this application.
Start simplifying your life today…..Contact us for the absolutely easiest dictation workflow ever!
ELECTRONIC INVOICING
We invite you to pay invoices using PaymentNetwork, a service from Intuit (makers of TurboTax, QuickBooks and Quicken) that lets you pay invoices directly from your bank account. This is the same type of payment you use when you pay your telephone or utility bill from your bank account.
How do you pay using this service?
Each invoice we send contains a PaymentNetwork web address which you can visit to pay your bill online for FREE. Just click the link to pay.
What’s in it for you?
PaymentNetwork offers you the following benefits:
• Schedule the payment for any date you wish.
• Save the time and effort of writing a paper check.
• Track your payments with instant email confirmation alerts.
• Your bank account details stay private. We get the money you send us, but we never see your bank account information.
PRIVACY & HIPAA COMPLIANT
Transcription Plus, LLC keeps ALL clients data private, confidential, and HIPAA compliant.
We have a written company policy to keep client records private, confidential, and to comply with all HIPAA regulations. In addition, Transcription Plus, LLC has technical safeguards for keeping our client’s data protected.
The U.S. Department of Health & Human Services (HHS), established the HIPAA Privacy Rule to provide protection for personal health information.
Transcription Plus, LLC knows the importance of these Security Rules but we go beyond that and protect all information. Transcription Plus, LLC has implemented technical safeguards for covered entities to use to assure the confidentiality, integrity, and availability of electronic protected health information. Here are just some technical ways Transcription Plus, LLC adheres to the law and protecting all data:
Transmission:
Transcription Plus, LLC technology is secure, with full encryption transmission of all data (all your data is secure and not limited to PHI). Currently all transfers are over a secure transport protocol (SSL) with 128-bit encryption.
An secure file transport server has proven to be the simplest and most secure way to exchange files between two companies. Clients can securely upload voice files from their handheld digital recorders or other devices. In addition, Transcription Plus, LLC owns numerous toll free digital dictation lines. Transcription Plus, LLC clients receive their unique 800 number. If the client chooses to use the 800 number for dictation, the files are automatically saved to Transcription Plus, LLC secure server once the dictation is complete.
Transcription Plus, LLC has many clients that use digital recorders, and many clients that use the toll free telephone digital dictation. Transcription Plus, LLC provides the highest standards for confidentiality and securing digital files and the finished product.
Protection:
Transcription Plus, LLC takes a multi-faceted approach to the protection of PHI while in its domain. Physically, our technology platform is located in a state-of-the-art data center in the United States under the management contract with Transcription Gear. Access to data by company personnel is controlled both by clear protocols and contracts detailing privacy requirements as well as sophisticated username/password rule-sets which ensure clear data segregation and limited access as required solely to perform work required.
Transcription Plus, LLC will customized each clients files based on our clients requirements. If a client wants encrypted files at rest, Transcription Plus, LLC will use the encryption software provided by the client.
Transcription Plus, LLC secure server has the capability to store and retrieve transcription records for up to one year and well beyond. Transcription Plus, LLC secure server has the capability to receive and transmit patient files through secure automated file transfers to and from a client network.
Transcription Plus, LLC can also securely transcribe directly into client’s Electronic Health Records.
Accountability:
All employees are trained on privacy requirements and compliance is ensured via signed contract and ongoing audit procedures. Our proprietary Transcription Gear provides a detailed IP audit trail for every individual transaction, enabling our partners, users and us to manage compliance with its privacy procedures at each step of the transcription process. Transcription Plus, LLC has a Business Associate Contract with each client.
Whether it is Privacy, Confidentially, HIPAA, HITECH, or Omnibus HIPAA Rulemaking, Transcription Plus, LLC has you protected.
ON-CALL SUPPORT
We supply high-quality, large-capacity and flexible resources to answer all of your demanding needs…resources that you will never outgrow. Permanent, overflow and scheduled temporary coverage is available. Our permanent service allows us to become an integral, albeit off-site, member of your staff. Consistency is achieved by the assignment of the same staff member(s) handling your work each time – allowing work to be executed without disruption.
Permanent outsourcing to Transcription Plus, LLC helps speed up turn-times and assures continued coverage…your facility is not ‘left hanging’ due to vacation, sick time or staff member resignation.
High-volume offices with fluctuating workloads can benefit by having several qualified transcriptionists available at the heaviest times to avoid backlog.
We are not a temporary service agency! Although we accept temporary/as-needed assignments, we maintain a permanent staff dedicated to the quality completion of each client’s work…a permanent staff that maintains an attitude of permanent, quality-minded professionals.
Should you require services on a temporary basis for vacation/medical leave coverage, elimination of transcription backlogs or a special project, you are invited to join us on a temporary basis…but we are here permanently and we want our temporary clients coming back! When you do, it is likely that the same transcriptionist will be assigned to work on your dictation again!
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860-583-2818
mary@transcriptionplus.com